---
title: Resident App | Hococo Help
description: "Are you a resident? \nFind your guides here."
---

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1. [Hococo Help](https://help.hococo.io/)
2. [Resident App](https://help.hococo.io/resident-app)

# Resident App

 Are you a resident? Find your guides here.

## Community Channels

- [How do I join Community Channels?](https://help.hococo.io/how-do-i-join-community-channels)
- [How do I create my own groups in Community Channels?](https://help.hococo.io/how-do-i-create-my-own-groups-in-community-channels)

## Home Assistant

- [How do I manage the Home Assistant?](https://help.hococo.io/how-do-i-manage-the-home-assistant)
- [How do I report an issue or create a ticket?](https://help.hococo.io/how-do-i-report-an-issue-or-create-a-ticket)
- [How do I disable/enable the "Report an issue" button in Home Assistant in the resident app?](https://help.hococo.io/how-do-i-disable-the-report-an-issue-button-in-home-assistant-in-the-resident-app)

## Messages

- [How do I manage my messages?](https://help.hococo.io/how-do-i-manage-my-messages-1)

## Calendar

- [How do I manage my calendar?](https://help.hococo.io/how-do-i-manage-my-calendar)

## Documents

- [How do I manage my documents in the app?](https://help.hococo.io/how-do-i-manage-my-documents)

## Contacts

- [How do I manage my contacts?](https://help.hococo.io/how-do-i-manage-my-contacts)

## Shared Facilities

- [How do I book a shared facility?](https://help.hococo.io/how-do-i-book-a-shared-facility)
- [How do I change or cancel my booking?](https://help.hococo.io/how-do-i-change-my-booking)

## Wallet

- [How do I add my payment card in order to use bookings?](https://help.hococo.io/how-do-i-add-my-payment-card-in-order-to-use-bookings)
- [How do I find my transactions in my Wallet?](https://help.hococo.io/how-do-i-find-my-transactions-in-my-wallet)
- [What do I do when my payment gets rejected?](https://help.hococo.io/what-do-i-do-when-my-payment-gets-rejected)

## Settings

- [How do I manage my notifications in the app?](https://help.hococo.io/how-do-i-manage-my-notifications)
- [How do I upload a profile picture in the app?](https://help.hococo.io/how-do-i-upload-a-profile-picture-in-the-app)
- [How do I access the floor plan?](https://help.hococo.io/how-do-i-access-the-floor-plan)
- [How do I change my password?](https://help.hococo.io/how-do-i-change-my-password-1)
- [How do I change the language?](https://help.hococo.io/how-do-i-change-the-language-1)
- [How do I customise notifications?](https://help.hococo.io/how-do-i-custom)

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## Events

- [How to create an event - via community channels?](https://help.hococo.io/how-to-create-an-event-via-community-channels)
- [How do I delete or edit a comment?](https://help.hococo.io/how-do-i-delete-or-edit-a-comment)

## Login

- [Resident cannot log in](https://help.hococo.io/resident-cant-log-in)

- [Get started](https://help.hococo.io/get-started)
- [Using Hococo](https://help.hococo.io/using-hococo)
- [Best Practice](https://help.hococo.io/best-practice#main-content)

    - [Get started: Introduction for the Residents](https://help.hococo.io/best-practice#get-started-introduction-for-the-residents)
    - [Feature introductions](https://help.hococo.io/best-practice#feature-introductions)
    - [Email nudges for download or interaction with app](https://help.hococo.io/best-practice#email-nudges-for-download-or-interaction-with-app)
    - [Short nudges for download or interaction with app](https://help.hococo.io/best-practice#short-nudges-for-download-or-interaction-with-app)
    - [Email templates](https://help.hococo.io/best-practice#email-templates)
    - [General communication](https://help.hococo.io/best-practice#general-communication)
    - [Holidays and seasonal communication](https://help.hococo.io/best-practice#holidays-and-seasonal-communication)
    - [Covid-19](https://help.hococo.io/best-practice#covid-19)
    - [Engagement & Nudging](https://help.hococo.io/best-practice#engagement-nudging)
    - [Event and common rooms](https://help.hococo.io/best-practice#event-and-common-rooms)
- [Resident App](https://help.hococo.io/resident-app#main-content)

    - [Community Channels](https://help.hococo.io/resident-app#community-channels)
    - [Home Assistant](https://help.hococo.io/resident-app#home-assistant)
    - [Messages](https://help.hococo.io/resident-app#messages)
    - [Calendar](https://help.hococo.io/resident-app#calendar)
    - [Documents](https://help.hococo.io/resident-app#documents)
    - [Contacts](https://help.hococo.io/resident-app#contacts)
    - [Shared Facilities](https://help.hococo.io/resident-app#shared-facilities)
    - [Wallet](https://help.hococo.io/resident-app#wallet)
    - [Settings](https://help.hococo.io/resident-app#settings)
    - [Events](https://help.hococo.io/resident-app#events)
    - [Login](https://help.hococo.io/resident-app#login)
- [Admin Hub](https://help.hococo.io/admin-hub)
- [Operation App](https://help.hococo.io/operation-app)
- [FAQ](https://help.hococo.io/faq)
- [Properties](https://help.hococo.io/properties#main-content)

    - [Projects](https://help.hococo.io/properties#projects)
    - [Unit Group](https://help.hococo.io/properties#unit-group)
    - [Unit Type](https://help.hococo.io/properties#unit-type)
    - [Unit](https://help.hococo.io/properties#unit)
    - [Segments](https://help.hococo.io/properties#segments)
    - [Tenancy period](https://help.hococo.io/properties#tenancy-period)
- [Community Channels](https://help.hococo.io/community-channels)
- [Help Desk](https://help.hococo.io/help-desk#main-content)

    - [Tickets](https://help.hococo.io/help-desk#tickets)
    - [Knowledge Base](https://help.hococo.io/help-desk#knowledge-base)
    - [Messages](https://help.hococo.io/help-desk#messages)
- [Documents](https://help.hococo.io/documents)
- [Broadcast](https://help.hococo.io/broadcast)
- [Events](https://help.hococo.io/events)
- [Shared Facilities](https://help.hococo.io/shared-facilities)
- [Residents](https://help.hococo.io/residents)
- [Waiting List](https://help.hococo.io/waiting-list)
- [Administration](https://help.hococo.io/administration#main-content)

    - [Staff](https://help.hococo.io/administration#staff)
- [Finances](https://help.hococo.io/finances#main-content)

    - [Transactions](https://help.hococo.io/finances#transactions)
- [Settings](https://help.hococo.io/settings#main-content)

    - [Language](https://help.hococo.io/settings#language)
    - [Profile](https://help.hococo.io/settings#profile)
    - [Authentication](https://help.hococo.io/settings#authentication)
    - [Contact us](https://help.hococo.io/settings#contact-us)
    - [Password](https://help.hococo.io/settings#password)
- [Segments](https://help.hococo.io/segments)
- [Discover](https://help.hococo.io/discover)
- [Knowledge Base](https://help.hococo.io/knowledge-base)
- [Whitelabel](https://help.hococo.io/whitelabel)
- [Polls](https://help.hococo.io/polls)

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