---
title: Best Practice | Hococo Help
description: See templates for your communication in Broadcasts, how to engage your residents and best practice for workflows.
---

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1. [Hococo Help](https://help.hococo.io/)
2. [Best Practice](https://help.hococo.io/best-practice)

# Best Practice

 See templates for your communication in Broadcasts, how to engage your residents and best practice for workflows.

## Get started: Introduction for the Residents

- [Get started with Community Channels](https://help.hococo.io/get-started-with-community-channels)
- [Welcome post 2.0](https://help.hococo.io/welcome-post-2.0)
- [Welcome posts](https://help.hococo.io/welcome-posts)
- [Welcome to the app](https://help.hococo.io/welcome-to-the-app)
- [Extensive welcome post](https://help.hococo.io/extensive-welcome-post)
- [Get started (DK)](https://help.hococo.io/get-started-dk)

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## Feature introductions

- [How to get in contact with us](https://help.hococo.io/how-to-get-in-contact-with-us)
- [Home Assistant](https://help.hococo.io/home-assistant)
- [Resident Events - via Community Channels](https://help.hococo.io/resident-created-events-via-community-channels)
- [Community Channels](https://help.hococo.io/intro-broadcast-for-community-channels)
- [Shared Facilities](https://help.hococo.io/shared-facilities-1)

## Email nudges for download or interaction with app

- [You don’t want to miss out](https://help.hococo.io/you-dont-want-to-miss-out)
- [You’re only a few steps from a great tenant experience](https://help.hococo.io/youre-only-a-few-steps-from-a-great-tenant-experience)
- [Jumped on the latest trend? Download our app today](https://help.hococo.io/jumped-on-the-latest-trend-download-our-app-today)
- [The app that will change your tenant experience](https://help.hococo.io/the-app-that-will-change-your-tenant-experience)
- [Did you remember to download our app?](https://help.hococo.io/did-you-remember-to-download-our-app)
- [We miss you](https://help.hococo.io/we-miss-you)
- [Get started](https://help.hococo.io/get-started-1)
- [You’re missing out](https://help.hococo.io/youre-missing-out)
- [You don’t want to optimise your experience?](https://help.hococo.io/you-dont-want-to-optimise-your-experience)
- [You’ve downloaded the app. Now what?](https://help.hococo.io/youve-downloaded-the-app.-now-what)

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## Short nudges for download or interaction with app

- [Short nudges: Interaction with app](https://help.hococo.io/short-nudges-interaction-with-app)
- [Short nudges: Download app](https://help.hococo.io/short-nudges-download-app)

## Email templates

- [Smoking guidelines](https://help.hococo.io/smoking-guidelines)
- [Auto reply - Refer to mobile app](https://help.hococo.io/auto-reply-refer-to-mobile-app)
- [House rules](https://help.hococo.io/house-rules)
- [Change in rent](https://help.hococo.io/change-in-rent)
- [Common room booked](https://help.hococo.io/common-room-booked)
- [Caretaker unavailable](https://help.hococo.io/caretaker-unavailable)
- [Change in office hours](https://help.hococo.io/change-in-office-hours)

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## General communication

- [Turning of the water](https://help.hococo.io/turning-of-the-water)
- [WiFi](https://help.hococo.io/wifi)
- [New Caretaker](https://help.hococo.io/new-caretaker)
- [Helpful tips](https://help.hococo.io/helpful-tips)
- [Student housing](https://help.hococo.io/student-housing)
- [Showing apartments for new tenants](https://help.hococo.io/showing-apartments-for-new-tenants)

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## Holidays and seasonal communication

- [Christmas greeting](https://help.hococo.io/christmas-greeting)
- [New Year greetings](https://help.hococo.io/new-year-greetings)
- [Easter greetings](https://help.hococo.io/easter-greetings)
- [Going home](https://help.hococo.io/going-home)

## Covid-19

- [Guidelines](https://help.hococo.io/guidelines)

## Engagement & Nudging

- [Share ideas](https://help.hococo.io/share-ideas)

## Event and common rooms

- [Get-togethers](https://help.hococo.io/get-togethers)

- [Get started](https://help.hococo.io/get-started)
- [Using Hococo](https://help.hococo.io/using-hococo)
- [Best Practice](https://help.hococo.io/best-practice#main-content)

    - [Get started: Introduction for the Residents](https://help.hococo.io/best-practice#get-started-introduction-for-the-residents)
    - [Feature introductions](https://help.hococo.io/best-practice#feature-introductions)
    - [Email nudges for download or interaction with app](https://help.hococo.io/best-practice#email-nudges-for-download-or-interaction-with-app)
    - [Short nudges for download or interaction with app](https://help.hococo.io/best-practice#short-nudges-for-download-or-interaction-with-app)
    - [Email templates](https://help.hococo.io/best-practice#email-templates)
    - [General communication](https://help.hococo.io/best-practice#general-communication)
    - [Holidays and seasonal communication](https://help.hococo.io/best-practice#holidays-and-seasonal-communication)
    - [Covid-19](https://help.hococo.io/best-practice#covid-19)
    - [Engagement & Nudging](https://help.hococo.io/best-practice#engagement-nudging)
    - [Event and common rooms](https://help.hococo.io/best-practice#event-and-common-rooms)
- [Resident App](https://help.hococo.io/resident-app#main-content)

    - [Community Channels](https://help.hococo.io/resident-app#community-channels)
    - [Home Assistant](https://help.hococo.io/resident-app#home-assistant)
    - [Messages](https://help.hococo.io/resident-app#messages)
    - [Calendar](https://help.hococo.io/resident-app#calendar)
    - [Documents](https://help.hococo.io/resident-app#documents)
    - [Contacts](https://help.hococo.io/resident-app#contacts)
    - [Shared Facilities](https://help.hococo.io/resident-app#shared-facilities)
    - [Wallet](https://help.hococo.io/resident-app#wallet)
    - [Settings](https://help.hococo.io/resident-app#settings)
    - [Events](https://help.hococo.io/resident-app#events)
    - [Login](https://help.hococo.io/resident-app#login)
- [Admin Hub](https://help.hococo.io/admin-hub)
- [Operation App](https://help.hococo.io/operation-app)
- [FAQ](https://help.hococo.io/faq)
- [Properties](https://help.hococo.io/properties#main-content)

    - [Projects](https://help.hococo.io/properties#projects)
    - [Unit Group](https://help.hococo.io/properties#unit-group)
    - [Unit Type](https://help.hococo.io/properties#unit-type)
    - [Unit](https://help.hococo.io/properties#unit)
    - [Segments](https://help.hococo.io/properties#segments)
    - [Tenancy period](https://help.hococo.io/properties#tenancy-period)
- [Community Channels](https://help.hococo.io/community-channels)
- [Help Desk](https://help.hococo.io/help-desk#main-content)

    - [Tickets](https://help.hococo.io/help-desk#tickets)
    - [Knowledge Base](https://help.hococo.io/help-desk#knowledge-base)
    - [Messages](https://help.hococo.io/help-desk#messages)
- [Documents](https://help.hococo.io/documents)
- [Broadcast](https://help.hococo.io/broadcast)
- [Events](https://help.hococo.io/events)
- [Shared Facilities](https://help.hococo.io/shared-facilities)
- [Residents](https://help.hococo.io/residents)
- [Waiting List](https://help.hococo.io/waiting-list)
- [Administration](https://help.hococo.io/administration#main-content)

    - [Staff](https://help.hococo.io/administration#staff)
- [Finances](https://help.hococo.io/finances#main-content)

    - [Transactions](https://help.hococo.io/finances#transactions)
- [Settings](https://help.hococo.io/settings#main-content)

    - [Language](https://help.hococo.io/settings#language)
    - [Profile](https://help.hococo.io/settings#profile)
    - [Authentication](https://help.hococo.io/settings#authentication)
    - [Contact us](https://help.hococo.io/settings#contact-us)
    - [Password](https://help.hococo.io/settings#password)
- [Segments](https://help.hococo.io/segments)
- [Discover](https://help.hococo.io/discover)
- [Knowledge Base](https://help.hococo.io/knowledge-base)
- [Whitelabel](https://help.hococo.io/whitelabel)
- [Polls](https://help.hococo.io/polls)

- [Back to blog](https://www.hococo.io/resources)

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