--- title: How to create a Global Knowledge Base? description: Go to Admin hub and find the side menu then click on Help Desk. Under help desk click on Knowledge base. When you open the knowledge base you will automatically be taken to the global knowledge base.  --- [Skip to content](https://help.hococo.io/how-to-create-a-global-knowledge-base#main-content) - [English](https://help.hococo.io/how-to-create-a-global-knowledge-base) - [Dansk](https://help.hococo.io/da/hvordan-laver-jeg-en-global-knowledge-base) English Show submenu for translations [Customer portal](https://help.hococo.io/tickets-view?hsLang=en) ![Flat-logo-timber\_green (1).png\]](https://help.hococo.io/hs-fs/hubfs/Flat-logo-timber_green%20(1).png?height=40&name=Flat-logo-timber_green%20(1).png) - [Back to blog](https://www.hococo.io/resources) Open main navigation Close main navigation - [Back to blog](https://www.hococo.io/resources) - - [English](https://help.hococo.io/how-to-create-a-global-knowledge-base) - [Dansk](https://help.hococo.io/da/hvordan-laver-jeg-en-global-knowledge-base) English Show submenu for translations - [Customer portal](https://help.hococo.io/tickets-view) - hococo.io hococo.io How can we help you? - There are no suggestions because the search field is empty. 1. [Hococo Help](https://help.hococo.io/?hsLang=en) 2. [Knowledge Base](https://help.hococo.io/knowledge-base?hsLang=en) # How to create a Global Knowledge Base? Go to Admin hub and find the side menu then click on Help Desk. Under help desk click on Knowledge base. When you open the knowledge base you will automatically be taken to the global knowledge base.  - First choose the relevant Type to edit.  - Create a new category by clicking on **+Add category**  - there will be a blue blob with the world **Global** in it, when it is on the global knowledge base.  - Click on your relevant category to open the inquiries.  - Click on **+Add inquiry **to create a new inquiry. - There will be a blue blob with the word **Global** in it when it is on the global knowledge base.  This is how you create a global knowledge base.  - [Get started](https://help.hococo.io/get-started?hsLang=en) - [Using Hococo](https://help.hococo.io/using-hococo?hsLang=en) - [Best Practice](https://help.hococo.io/best-practice?hsLang=en#main-content) - [Get started: Introduction for the Residents](https://help.hococo.io/best-practice?hsLang=en#get-started-introduction-for-the-residents) - [Feature introductions](https://help.hococo.io/best-practice?hsLang=en#feature-introductions) - 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