--- title: How do I add content to the Home Assistant? description: How to add content to Knowledge Base --- [Skip to content](https://help.hococo.io/how-do-i-add-content-to-the-home-assistant#main-content) - [English](https://help.hococo.io/how-do-i-add-content-to-the-home-assistant) - [Dansk](https://help.hococo.io/da/sådan-tilføjer-du-til-din-home-assistant) English Show submenu for translations [Customer portal](https://help.hococo.io/tickets-view?hsLang=en) ![Flat-logo-timber\_green (1).png\]](https://help.hococo.io/hs-fs/hubfs/Flat-logo-timber_green%20(1).png?height=40&name=Flat-logo-timber_green%20(1).png) - [Back to blog](https://www.hococo.io/resources) Open main navigation Close main navigation - [Back to blog](https://www.hococo.io/resources) - - [English](https://help.hococo.io/how-do-i-add-content-to-the-home-assistant) - [Dansk](https://help.hococo.io/da/sådan-tilføjer-du-til-din-home-assistant) English Show submenu for translations - [Customer portal](https://help.hococo.io/tickets-view) - hococo.io hococo.io How can we help you? - There are no suggestions because the search field is empty. 1. [Hococo Help](https://help.hococo.io/?hsLang=en) 2. [Help Desk](https://help.hococo.io/help-desk?hsLang=en) 3. [Knowledge Base](https://help.hococo.io/help-desk?hsLang=en#knowledge-base) # How do I add content to the Home Assistant? Find the menu on the left. Click on **Help Desk** and then **Knowledge Base.** **Tip:** By creating Categories and Inquiries under Knowledge base, you can meet the frequent asked questions from the residents. Residents find the desired information themselves without creating a ticket/sending a message with a question. You can use it as your FAQ. The better you fill out the categories and inquiries, the more you can limit tickets with classic questions.   - Select relevant **Project** in the dropdown menu at the top of the view. - Click on the relevant Type: **Questions**, **Defects & Issues** or **Feedback**. - Click on **Create new category** (Note: These are the categories that can be selected when creating new tickets) - Select **Language** for the category. Click the **Plus icon** to add languages. If you choose several languages you just use the icons as tabs and have to fill out the following information for both "tabs" before clicking **Create Type**. - Add **Title**. Eg. "Rent". - Select **Role assignee (department)** which any inquiries should be directed to when a resident creates tickets or writes questions in the category. - Select **Assignee user** to assign a specific employee on that type of inquiries. If an employee is not assigned, the case will be visible to everyone in the selected department/role. - Click **Create Type**. - To **Create new inquiry** within the categories to be used in the Home Assistant with general questions and answers (Q&A); Click on a category under **Categories** and then click on **Create new inquiry** on the right side of the view**:** - **Select Language** for the category. Click the **Plus icon** to add languages.  If you choose several languages you just use the icons as tabs and have to fill out the following information for both "tabs" before clicking **Create** at the end: - Add **Title**. Eg. Where can I see my monthly rent? - Add **Message** in the text field. Eg.: "You will find your monthly rent under your Profile. Click on your name in the top right corner." - In the message, you can also add links, images and videos from the menu bar above the text field. - Mark **Allow contact** if you want the residents to contact you if they did not find an answer to their question. - Click on **Create**.   - [Get started](https://help.hococo.io/get-started?hsLang=en) - [Using Hococo](https://help.hococo.io/using-hococo?hsLang=en) - [Best Practice](https://help.hococo.io/best-practice?hsLang=en#main-content) - [Get started: Introduction for the Residents](https://help.hococo.io/best-practice?hsLang=en#get-started-introduction-for-the-residents) - [Feature introductions](https://help.hococo.io/best-practice?hsLang=en#feature-introductions) - [Email nudges for download or interaction with app](https://help.hococo.io/best-practice?hsLang=en#email-nudges-for-download-or-interaction-with-app) - [Short nudges for download or interaction with app](https://help.hococo.io/best-practice?hsLang=en#short-nudges-for-download-or-interaction-with-app) - 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[Community Channels](https://help.hococo.io/community-channels?hsLang=en) - [Help Desk](https://help.hococo.io/help-desk?hsLang=en#main-content) - [Tickets](https://help.hococo.io/help-desk?hsLang=en#tickets) - [Knowledge Base](https://help.hococo.io/help-desk?hsLang=en#knowledge-base) - [Messages](https://help.hococo.io/help-desk?hsLang=en#messages) - [Documents](https://help.hococo.io/documents?hsLang=en) - [Broadcast](https://help.hococo.io/broadcast?hsLang=en) - [Events](https://help.hococo.io/events?hsLang=en) - [Shared Facilities](https://help.hococo.io/shared-facilities?hsLang=en) - [Residents](https://help.hococo.io/residents?hsLang=en) - [Waiting List](https://help.hococo.io/waiting-list?hsLang=en) - [Administration](https://help.hococo.io/administration?hsLang=en#main-content) - [Staff](https://help.hococo.io/administration?hsLang=en#staff) - [Finances](https://help.hococo.io/finances?hsLang=en#main-content) - [Transactions](https://help.hococo.io/finances?hsLang=en#transactions) - 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