How do I moderate Community Channels?

Staff members who have the role of a corporation owner, can moderate Community Channels. Here is how to do it:

• Go to Admin Hub and click on Community on the left side of the screen.
• Click on Channels under Community.
• Choose the Community Channel that you want to moderate.
• To check which residents are members of the Community Channel:
  • Go to Channel Info on the right side.
  • Click on Channel Members. 
  • The name and address of all channel members will appear.
    
• To check if any residents have been reported by other channel members:
  • Go to Channel Info on the right side.  
  • Click on Moderation.
  • Check if any residents show up.
  • You can also see which channel member reported the resident here.
    
• To ban a resident that has been reported by another channel member:
  • Click on Moderation.
  • Click on the three small dots next to the resident's name.
  •  Click on locally ban.
  • When a resident has been banned, they will appear under Blocked Members in the Channel Info. 
    

• To ban a resident that has not been reported from a Community Channel:
  • Click on the three small dots next to a resident's message in the chat.
  • The option to either locally ban them from the Community Channel or delete their message from the channel should appear.
  • When a resident has been banned, they will appear under Blocked Members in the Channel Info. 
    
• To unblock a resident from a Community Channel:
  • Go to Blocked Members in the Channel Info.
  • Click on Unblock next to the resident's name.