How do I add a Resident user to my staff user?
Firstly, ensure that you have a staff user before making a resident user.
Follow the guide on how to add staff users. After you have successfully registered as a staff user, you can now follow the guide below:
Find the menu on the left. Click on Properties and then Units:
- Find a test unit by searching for "test"
- If there is an active tenancy period, click on it
- If no active periods are shown:
- Click on Add tenancy
- Click on the tenancy period
- Click on Add resident
- Register as a resident with the same email as your staff email
- Click on Save.
- Ignore the automatic welcome email you received after you registered as a resident
You now use the same email and password to log in to the Resident app and Admin hub.
When logging into the app and admin hub, you will need to choose which user role you would like to use:
- Corporation owner, facility manager and janitor are all a staff user roles.
- Property owner is a resident user role.