How do I add a new resident to a unit?

Find the menu on the left. Click on Properties and then units. 

  • Find the relevant unit that you wish to add a tenant/resident to. Search for the relevant unit in the search field on the right. 
  • Click on +Add tenancy
    • Set tenancy start and end date, and the move in and out date. Note that tenancy periods cannot overlap.
  • Click on the tenancy period.
  • Under the section Resident details you click on +Add resident
    • Add information about the tenant: First name, Last name, e-mail and phone number. All fields are mandatory.
    • Tip: You can only add Primary residents if they haven't been a prior resident and therefore their mail haven't been registered in the system before.
  • Click on Save. The resident is added to the unit.
  • The welcome mail is automatic sent to the resident. 

Tip: All information that you edit here will not be synchronized with your PMS (Property Management System) such as UNIK and Bolig flow. If you use a PMS, you should therefore edit directly in the PMS and it will then synchronize with Hococo's database on the next upcoming data sync. 

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