How do I edit the residents profile?


Find the menu on the left. Click on Residents.

Tip: All information that you edit here will not be synchronized with your PMS (Property Management System) such as UNIK and Bolig flow. If you use a PMS, you should therefore edit directly in the PMS and it will then synchronize with Hococo's database on the next upcoming data sync. 

  • The list of residents is now displayed. Click on the view you want: All users, Active users, Inactive users or Deleted users.
  • Find the relevant resident by clicking on the desired view (e.g. All users) and enter their name in the search field on the right
  • Click on the relevant resident 
    • Under Profile you can:
      • Send app invitation to the resident
      • Reset password for the resident
    • Under Personal information you can:
      • Edit name, last name, nationality, birthday, email, phone number and gender.
    •  Under Profiling you can:
      • Edit profession, education or interest tags.
    • Under Application you can see the resident information from the waiting list: 
      • Personal information, Profiling, Preferences and Free text.
  • Click on Save changes when you're done editing.
  • Click on Go to unit at the top right to see the unit occupied by the resident.