--- title: How do I clear my cache or cookies? description: "FAQ\nfrequently asked questions" --- [Skip to content](https://help.hococo.io/how-do-i-clear-my-cache-or-cookies#main-content) - [English](https://help.hococo.io/how-do-i-clear-my-cache-or-cookies) - [Dansk](https://help.hococo.io/da/hvordan-rydder-jeg-min-cache-eller-cookies) English Show submenu for translations [Customer portal](https://help.hococo.io/tickets-view?hsLang=en) ![Flat-logo-timber\_green (1).png\]](https://help.hococo.io/hs-fs/hubfs/Flat-logo-timber_green%20(1).png?height=40&name=Flat-logo-timber_green%20(1).png) - [Back to blog](https://www.hococo.io/resources) Open main navigation Close main navigation - [Back to blog](https://www.hococo.io/resources) - - [English](https://help.hococo.io/how-do-i-clear-my-cache-or-cookies) - [Dansk](https://help.hococo.io/da/hvordan-rydder-jeg-min-cache-eller-cookies) English Show submenu for translations - [Customer portal](https://help.hococo.io/tickets-view) - hococo.io hococo.io How can we help you? - There are no suggestions because the search field is empty. 1. [Hococo Help](https://help.hococo.io/?hsLang=en) 2. [FAQ](https://help.hococo.io/faq?hsLang=en) # How do I clear my cache or cookies? Do you experience that updates are not shown in Admin Hub? When you delete the history in your browser (clear your cache), you ensure that the page is completely up-to-date and does not draw information from previous pages that you have visited. - **Delete your history** in your internet browser (**Clear Cache**) - In **Chrome browser**: - Open the browser. Click on the **two lanes** to the left of the web address. Click on **Cookies**. - Mark the hococo.io sites and click on **Remove**. - Click on **Done**.  - ![Untitled design (4)-1](https://help.hococo.io/hs-fs/hubfs/Untitled%20design%20(4)-1.gif?width=688&height=387&name=Untitled%20design%20(4)-1.gif) - In **Safari browser**: - Open the browser. Click on **Safari** at the top of the menu bar. Click on **Clear History**. - In the dropdown menu you choose: The last hour, today, today and yesterday or Always. - Alternative way to clear cache in **Safari** - Click **Safari** at the top of the menu bar. - Click on **settings.** - Now go to the tab called **Privacy **and then click **manage website data** - Now chose the website to clear data from (Hococo.io/Admin hub) and click **delete** **![90de1bbd6dcceb71bb22a8a34a5de86f](https://help.hococo.io/hs-fs/hubfs/90de1bbd6dcceb71bb22a8a34a5de86f.png?width=688&height=420&name=90de1bbd6dcceb71bb22a8a34a5de86f.png)** - - **Short cut** for **Windows** press **Ctrl+Shift+Del** at the same time. - Now update your browser by clicking on **the URL** and press **Enter**.    - [Get started](https://help.hococo.io/get-started?hsLang=en) - [Using Hococo](https://help.hococo.io/using-hococo?hsLang=en) - [Best Practice](https://help.hococo.io/best-practice?hsLang=en#main-content) - [Get started: Introduction for the Residents](https://help.hococo.io/best-practice?hsLang=en#get-started-introduction-for-the-residents) - [Feature introductions](https://help.hococo.io/best-practice?hsLang=en#feature-introductions) - [Email nudges for download or interaction with app](https://help.hococo.io/best-practice?hsLang=en#email-nudges-for-download-or-interaction-with-app) - [Short nudges for download or interaction with app](https://help.hococo.io/best-practice?hsLang=en#short-nudges-for-download-or-interaction-with-app) - [Email templates](https://help.hococo.io/best-practice?hsLang=en#email-templates) - [General communication](https://help.hococo.io/best-practice?hsLang=en#general-communication) - [Holidays and seasonal communication](https://help.hococo.io/best-practice?hsLang=en#holidays-and-seasonal-communication) - [Covid-19](https://help.hococo.io/best-practice?hsLang=en#covid-19) - [Engagement & Nudging](https://help.hococo.io/best-practice?hsLang=en#engagement-nudging) - [Event and common rooms](https://help.hococo.io/best-practice?hsLang=en#event-and-common-rooms) - [Resident App](https://help.hococo.io/resident-app?hsLang=en#main-content) - [Community Channels](https://help.hococo.io/resident-app?hsLang=en#community-channels) - [Home Assistant](https://help.hococo.io/resident-app?hsLang=en#home-assistant) - [Messages](https://help.hococo.io/resident-app?hsLang=en#messages) - [Calendar](https://help.hococo.io/resident-app?hsLang=en#calendar) - [Documents](https://help.hococo.io/resident-app?hsLang=en#documents) - [Contacts](https://help.hococo.io/resident-app?hsLang=en#contacts) - [Shared Facilities](https://help.hococo.io/resident-app?hsLang=en#shared-facilities) - [Wallet](https://help.hococo.io/resident-app?hsLang=en#wallet) - [Settings](https://help.hococo.io/resident-app?hsLang=en#settings) - [Events](https://help.hococo.io/resident-app?hsLang=en#events) - [Login](https://help.hococo.io/resident-app?hsLang=en#login) - [Admin Hub](https://help.hococo.io/admin-hub?hsLang=en) - [Operation App](https://help.hococo.io/operation-app?hsLang=en) - [FAQ](https://help.hococo.io/faq?hsLang=en) - [Properties](https://help.hococo.io/properties?hsLang=en#main-content) - [Projects](https://help.hococo.io/properties?hsLang=en#projects) - [Unit Group](https://help.hococo.io/properties?hsLang=en#unit-group) - [Unit Type](https://help.hococo.io/properties?hsLang=en#unit-type) - [Unit](https://help.hococo.io/properties?hsLang=en#unit) - [Segments](https://help.hococo.io/properties?hsLang=en#segments) - [Tenancy period](https://help.hococo.io/properties?hsLang=en#tenancy-period) - [Community Channels](https://help.hococo.io/community-channels?hsLang=en) - [Help Desk](https://help.hococo.io/help-desk?hsLang=en#main-content) - [Tickets](https://help.hococo.io/help-desk?hsLang=en#tickets) - [Knowledge Base](https://help.hococo.io/help-desk?hsLang=en#knowledge-base) - [Messages](https://help.hococo.io/help-desk?hsLang=en#messages) - [Documents](https://help.hococo.io/documents?hsLang=en) - [Broadcast](https://help.hococo.io/broadcast?hsLang=en) - [Events](https://help.hococo.io/events?hsLang=en) - [Shared Facilities](https://help.hococo.io/shared-facilities?hsLang=en) - [Residents](https://help.hococo.io/residents?hsLang=en) - [Waiting List](https://help.hococo.io/waiting-list?hsLang=en) - [Administration](https://help.hococo.io/administration?hsLang=en#main-content) - [Staff](https://help.hococo.io/administration?hsLang=en#staff) - [Finances](https://help.hococo.io/finances?hsLang=en#main-content) - [Transactions](https://help.hococo.io/finances?hsLang=en#transactions) - [Settings](https://help.hococo.io/settings?hsLang=en#main-content) - [Language](https://help.hococo.io/settings?hsLang=en#language) - [Profile](https://help.hococo.io/settings?hsLang=en#profile) - [Authentication](https://help.hococo.io/settings?hsLang=en#authentication) - [Contact us](https://help.hococo.io/settings?hsLang=en#contact-us) - [Password](https://help.hococo.io/settings?hsLang=en#password) - [Segments](https://help.hococo.io/segments?hsLang=en) - [Discover](https://help.hococo.io/discover?hsLang=en) - [Knowledge Base](https://help.hococo.io/knowledge-base?hsLang=en) - [Whitelabel](https://help.hococo.io/whitelabel?hsLang=en) - [Polls](https://help.hococo.io/polls?hsLang=en) - [Back to blog](https://www.hococo.io/resources) [![Chill listening crop-3](https://help.hococo.io/hs-fs/hubfs/Flat-logo-timber_green-1.png?width=32&height=31&name=Flat-logo-timber_green-1.png "Chill listening crop-3")](https://support.hococo.io) Copyright © 2026, Hococo